Frequently Asked Questions
Most frequently asked questions and answers
By Oliver1 author15 articles
What happens during system maintenance and how does it affect your work?
How can I smoothen my SFTP uploads?
Why are the files I uploaded via SFTP not visible in the file explorer?
Why can’t I connect to the SFTP server using the credentials created?
Why is my SFTP connection rejected?
Why is my file preview not displayed?
Why don’t I see the file content as table view even though the file type is supported?
Why are files with certain CRS (coordinate reference system) code not displayed on the map?
Why do I not see hidden files in the file explorer?
Which projection is used on the map?
I expected an invitation to activate my account, but did not receive it. Why is this?
Why is my Web Map Service (WMS) not visible on the map even though I see the layer in the layer menu?
Why are files with the EPSG code: 404000 not displayed on the map?
How does the Side Scan Sonar (SSS) Rasterization work?
What is a Coordinate Reference System (CRS) and what is supported?